Orders are typically processed within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email with tracking details.

After your order is shipped, you will receive an email with a tracking number.

You can use this number on our Track Order page to check the latest delivery status.

Tracking information may take 24–48 hours to update after shipment.

If it still doesn’t work after that time, please contact our support team.

Shipping times vary depending on your location:

• Canada & USA: 5–10 business days
• International: 7–15 business days

Please note that delays may occur during peak seasons.

You can reach our support team via email at support@allgoodpet.com.

We usually respond within 24 hours.